Soke Safari (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, sokesafari.com, and use our services.
1. Information We Collect
- Personal Information: When you fill out forms—such as booking inquiries, contact forms, newsletter sign-ups, or user registrations—we may collect your name, email address, phone number, travel preferences, and other relevant details.
- Booking Information: Details pertaining to your trip—such as itinerary, number of travelers, special requirements (dietary restrictions, medical conditions, etc.), and payment information.
- Technical & Usage Data: We may collect IP addresses, browser type, device information, pages visited, click patterns, and other analytics to enhance your user experience.
- Cookies & Tracking Technologies: We use cookies and similar tools (e.g., Google Analytics) to improve site functionality, tailor user experience, and analyze site traffic. You may disable cookies via your browser settings—though that may affect certain features of our site.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and managing your booking requests and communication.
- Responding to inquiries and providing customer support.
- Sending updates, offers, or important notices—only if you’ve opted in.
- Preventing fraud and ensuring website security and performance.
- Improving and personalizing our services and offerings.
- Complying with legal obligations and evaluating our business operations.
3. Disclosure of Your Information
We do not sell, rent, or lease your personal data to third parties. We may share your information with:
- Service Providers: Such as payment processors, email platforms, analytics providers, or other partners essential for delivering our services (e.g., lodges, transport providers). These partners are contractually required to protect your data.
- Legal Obligations: When required by law or to protect our rights or the safety of others.
4. Data Storage & Security
Your information is stored securely, both electronically and (if applicable) physically. We implement reasonable security measures (e.g., encrypted communications, secure servers) to guard against unauthorized access, alteration, or disclosure.
5. Your Rights & Choices
- Access & Correction: If you have provided personal data, you may request to review, modify, or delete it (subject to applicable retention requirements).
- Marketing Communications: You may opt out of receiving promotional content from us at any time.
- Cookies: You can disable cookies via your browser, though doing so may impact site functionality.
6. Children’s Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect personal information from minors.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our site after updates constitute your acceptance of the updated terms.
8. Contact Us
If you have questions, concerns, or would like to exercise your privacy rights, please contact us:
Email: info@sokesafari.com
Phone: +255 756 195 218
Address: P.O. Box 2347, Arusha, Tanzania
Note: Be sure to review local data protection regulations (e.g., GDPR, CCPA) to ensure compliance—particularly if you handle data from travelers residing in those regions. You may also want to include specific sections on data retention periods, cross-border data transfers, or legal bases for processing if required by law.